
CRM for banking: business banking pipeline and relationship follow-up
Rodok gives business bankers one pipeline for prospects, referral partners and next steps, with email and calendar on every record.
From $29 a month for 3 seats.
| Name | Company | Title | Deal stage | Last activity | Owner | |||||
|---|---|---|---|---|---|---|---|---|---|---|
Anita Rao | Calder Logistics | Owner | anita.rao@calderlogistics.com | Prospect | Today | Sara Collins | ||||
Priya Shah | Calder Logistics | Operations manager | priya.shah@calderlogistics.com | Prospect | 2 days ago | Sara Collins | ||||
Lena Ortiz | Fenwick Foods | Managing partner | lena.ortiz@fenwickfoods.com | Discovery meeting | Yesterday | Tom Becker | ||||
Marcus Webb | Fenwick Foods | Finance lead | marcus.webb@fenwickfoods.com | Discovery meeting | 3 days ago | Tom Becker | ||||
Tom Eberle | Ridgeway Dental Group | Director | tom.eberle@ridgewaydentalgroup.com | Proposal | 2 days ago | Mia Chen | ||||
Elena Rossi | Ridgeway Dental Group | Office manager | elena.rossi@ridgewaydentalgroup.com | Proposal | Last week | Mia Chen | ||||
Sam Whitlock | Alder Biotech | Head of operations | sam.whitlock@alderbiotech.com | Credit review | 3 days ago | Sara Collins | ||||
Tom Alvarez | Alder Biotech | Partner | tom.alvarez@alderbiotech.com | Credit review | Today | Sara Collins | ||||
Dee Nakamura | Harlow Manufacturing | Owner | dee.nakamura@harlowmanufacturing.com | Account opening | Last week | Tom Becker | ||||
Grace Liu | Harlow Manufacturing | Procurement | grace.liu@harlowmanufacturing.com | Account opening | Yesterday | Tom Becker | ||||
| Count 10 |
Your contacts, with their company, deal stage and last activity. Example data.
Rodok gives business bankers one pipeline for prospects, referral partners and next steps, with email and calendar on every record. Built around how banks and credit unions actually sell, so you start from your own stages instead of a blank page.
Your pipeline, in your stages
Deals move through the stages banks and credit unions actually use. Drag a deal, and its forecast and reports follow.
Example data.
The whole CRM, not just the pipeline. Contacts, companies, tasks, email, automations, chat and the lead finder, in one app.
01Find
People from one sentence
Describe who you sell to. Rodok finds them by role, company size and city, with their work email, and sets apart the ones already in your CRM.




| Name | Title | Company | Location | Fit | Status | |||||
|---|---|---|---|---|---|---|---|---|---|---|
Camille Roux | Head of Sales | Northgate Logistics | camille.roux@northgate.io | Lyon, France | High | New | ||||
Jake Morrison | VP Sales | Ironbridge Freight | j.morrison@ironbridge.com | Chicago, USA | High | New | ||||
Sofia Marino | Sales Director | Portline | sofia@portline.eu | Milan, Italy | High | New | ||||
Jonas Weber | Head of Business Development | Kargo Systems | jonas.weber@kargo.de | Hamburg, Germany | High | In CRM | ||||
| Count 4 |
Every feature, and which plan has it
Pro includes everything in Starter.
- Companies and peopleStarterEvery email, meeting, note and file on the record.
- Deals and the pipeline boardStarterYour own stages, amounts, close dates and owners.
- Tasks and remindersStarterA next step on every record and one list for the day.
- Gmail and OutlookStarterEmail syncs onto the right contact, and you send from your own mailbox.
- Calendar and booking linksStarterYour free times on a page; a booking files the contact and lands in both calendars.
- Reports and forecastingStarterForecast against quota, pipeline by stage and win rates, per rep.
- Team chatStarterChannels, direct messages and a thread on every deal, with @mentions.
- ImportStarterBring contacts and companies in from Excel or CSV.
- LinkedIn signalsProDescribe a signal in a sentence; trackers find the posts, job changes and hiring that match.
- Lead finderProFind people by title, seniority, company size, industry and market, usually with a work email.
- EnrichmentProFill in the company, website and LinkedIn page for the people you add.
- SequencesProEmail steps from your own mailbox and LinkedIn steps as tasks for the rep.
- Replies inboxProReplies sorted by intent, so the ones that matter come first.
- AutomationsProSay what should happen; it runs from a signal, a deal moving, a schedule or a webhook.
- AI assistantProAsk in plain words; it finds people, writes emails and fills the CRM, and asks before it sends or spends.
- Teams and custom rolesProDecide who sees what, down to a field, and check it with View as.
And the rest. Integrations, booking, reports, chat, roles and an audit log, already connected.

Works with the tools you already use
Gmail, Outlook or any mailbox, Google Calendar, LinkedIn, Slack, webhooks, and imports from Excel or CSV. AI is built in, with nothing to set up.

Booking links
Your own page with your free times. A booking files the contact and lands in both calendars.

Reports and forecasting
Forecast against quota, pipeline by stage, win rates and the sequence-to-deal funnel, per rep.

Team chat on every record
Channels, direct messages and a thread on every deal, with @mentions of teammates and records.

AI that knows your business
Give it your website. It writes your profile, who you sell to and how, and every message starts from there.

Roles, teams and permissions
Decide who sees what, down to a single field. Scope deals to their owner or team, and check it with “View as”.

| Who | What | When | ||||
|---|---|---|---|---|---|---|
Admin | Changed the Sales rep role | now | ||||
Sara Collins | Exported 120 people | 7m | ||||
Automation | Saved a Gmail draft | 14m | ||||
Tom Becker | Added 5 people to a sequence | 21m | ||||
Sara Collins | Moved Northgate to Proposal | 28m | ||||
Sara Collins | Created a tracker | 35m | ||||
Tom Becker | Merged two companies | 42m | ||||
| Count 7 |
An audit log of everything
Every action by every person and automation, searchable and exportable.
What Rodok does for banks and credit unions
A clear line between what is in the product and what is not, so you can decide in a minute.
Covered
- Prospects and referral partners in one pipeline
- Email and calendar next to the record
- Follow-up tasks with dates
- Reports on stage and win rate
Not what Rodok is for
- Core banking
- Loan origination
- KYC and AML
- Regulatory archiving
Pricing
Seats are included, and credits cover signals, lead lists and AI.
3 seats, $9 per extra seat. The CRM: pipeline, contacts, Gmail and Outlook, calendar, booking links and reports.
Start with Starter3 seats, $19 per extra seat. Everything in Starter plus LinkedIn signals, the lead database, sequences and AI agents to find new clients.
Start with ProA CRM for banking is where a banker keeps track of the businesses and people they are trying to win: who they met, what each needs, where the relationship stands and when to follow up. This page is about the sales side of a bank or credit union, mainly business, commercial and treasury teams. It is not a core system, a lending system or a compliance tool. The search CRM for banks points to the same thing.
How selling works in banking
Retail banking is sold through branches and marketing. Business and commercial banking is relationship selling. A relationship manager (RM) finds a business owner or a finance leader, learns the business, and over months or years builds toward a loan, a deposit relationship, treasury services or cards. The people who send business your way are accountants, attorneys, insurance agents and other advisors, and existing clients.
Common stages for a business banker, in the words used on the floor:
| Stage | What happens | Next step to log |
|---|---|---|
| Prospect | A name from a referral, event or outreach | First call |
| Discovery meeting | You learn the business, its banks and its plans | Request financials |
| Proposal | Products, terms and pricing presented | Follow up on the decision |
| Credit review | Underwriting and approval work | Keep the client updated |
| Account opening | Documents signed, accounts live | Set the 90-day check-in |
Rodok holds the stage, the size and the next step on each opportunity. The credit file, the application and the identity checks live in the systems your bank approved.
What to look for in a CRM
- Relationship view. One company, several people: the owner, the CFO, the controller and the outside accountant. You want all of them on one page.
- Referral partners. Record who introduced each prospect so you can return the favor.
- Email and calendar on the record. Business bankers spend their day in meetings and in the inbox.
- Tasks that return. "Call after their fiscal year end" should show on that day.
- Permissions. Control who can see which accounts and notes.
- A security review you can pass. Banks usually run vendor due diligence before any tool holds client information. Expect questions about hosting, access control and data handling, and ask your compliance and security teams what they need. Rodok does not claim certifications it does not hold.
Credit unions that are not federally insured, and other non-bank lenders, fall under the FTC's Safeguards Rule for customer information (FTC: Safeguards Rule). Banks answer to their own regulators, so ask your compliance lead which rules apply to a sales CRM.
Signals worth watching
Public events that often come before a business looks at its banking. Each tracker is a sentence you type into Rodok Pro, which sees LinkedIn posts, job changes, hiring and company news.
- A new CFO or finance leader. Tracker: "CFOs, controllers and treasurers who started a new role in the last 90 days at companies with 20 to 500 employees in (your market)". New finance leaders often review their banks. See new executive.
- A funding round. Tracker: "companies announcing a funding round in (your market)". New capital needs a place to sit. See funding round.
- A new site or expansion. Tracker: "companies announcing a new office, plant or location in (your market)". Expansion often needs financing. See new office or market.
- A hiring surge. Tracker: "companies hiring 15 or more roles at once in (your market)". Payroll and cash management needs grow. See hiring surge.
- A leadership transition. Tracker: "founders and owners announcing they are handing over the company". See leadership change.
A first message example
An example, with made-up names:
Subject: Congratulations on the plant expansion Hi Lena, saw that Fenwick Foods announced a second plant in Dayton. Expansion tends to bring questions on equipment financing and cash management. I work with food manufacturers in the region. If you would like to compare notes, I can come by for 20 minutes whenever suits.
Where Rodok fits and where it does not
Rodok Starter is $29 a month for 3 seats: companies, people, deals, tasks, notes, Gmail and Outlook sync, a calendar, booking links, reports and team chat. Pro is $79 a month for 3 seats and adds LinkedIn signals, a lead database that finds the person and usually a work email, sequences and AI.
It is built for B2B teams, so it fits business and commercial banking far better than retail. It is not core banking, loan origination, KYC or AML, and it does not archive communications for regulators. It does not connect to those systems. Email rules also apply: the FTC states CAN-SPAM has no exception for business-to-business email (FTC guide).
Frequently asked questions
Do business bankers need a CRM?
If you manage dozens of relationships and prospects, yes. A shared record of who met whom, what was promised and when to call keeps relationships alive when someone leaves or goes on vacation.
Is a banking CRM the same as core banking software?
No. Core banking runs accounts and transactions. A CRM tracks the sales relationship before and around them.
Can a small bank or credit union use Rodok?
For business development, yes. Your compliance and security teams should review any tool before it holds client information, and Rodok is not a replacement for your regulated systems.
Rodok for other industries
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